Portugal travel update as holidaymakers with health condition offered new accessibility options

Those who are hard of hearing can now contact the service via video call or webchat, enhancing their ability to access vital health information and support.

These additions complement the existing phone service, ensuring that a wider range of people can utilise this important resource.

For English speakers in mainland Portugal, accessing the Healthline is straightforward. They can call (+351) 808 24 24 24 and press 9 for English service.

This number is specifically for non-emergency health concerns. It provides a valuable resource for English-speaking residents and visitors who may need medical advice or information.

The service is designed to assist those who are feeling unwell but do not require immediate emergency attention.

By offering support in English, Portugal ensures that language barriers do not impede access to essential health guidance for its international community.

For those requiring medical treatment, it's crucial to contact insurance or medical assistance companies promptly if referred to a medical facility, according to the Foreign, Commonwealth and Development Office (FCDO).

This step ensures proper coverage and support during the treatment process. In non-emergency situations where one feels unwell, the Healthline provides a valuable first point of contact.

"Contact your insurance or medical assistance company quickly if you’re referred to a medical facility for treatment," advised the FCDO.

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Individuals who are feeling unwell, but are not in an emergency, can call the following numbers:

• Mainland Portugal: (+351) 808 24 24 24, press 9 for English. If you have hearing loss and cannot hear on the phone, you can make contact by videocall or webchat (Portuguese language website).
• Madeira and Porto Santo: (+351) 800 24 24 20
• Azores: (+351) 808 24 60 24

FCDO has a list of medical providers in Portugal, where some staff will speak English.

"To get medically necessary state healthcare in Portugal, you need a Global Health Insurance Card (GHIC) or a European Health Insurance Card (EHIC)," according to the government body.