Jet2 customer ends up with suitcase full of man's clothes after making error at airport

A stock image of a Jet2 flight

A stock image of a Jet2 flight

PA
Jack Walters

By Jack Walters


Published: 13/07/2023

- 08:48

Updated: 24/01/2024

- 12:22

The mishap happened following a flight from Tenerife to Glasgow on Saturday morning

A Jet2 holidaymaker ended up mixing suitcases following a blunder at an airport.

Rochelle Mair, 27, from Elderslie in Renfrewshire, returned to Glasgow Airport from Tenerife on July 8 at around 1.45am.


Mair retrieved what she believed was her suitcase from the conveyor belt but later discovered it did not belong to her.

She opened the black snakeskin suitcase to find it had someone else’s belongings inside.

An image of Jet2's check-in desk at Glasgow Airport

An image of Jet2's check-in desk at Glasgow Airport

PA

Mair is now trying to track down the man who she mixed up suitcases with.

She told Glasgow Live: "I don’t know what has happened because we got a Jet2 transfer from the hotel in Tenerife, they were picking up loads of people from hotels.

“As soon as we got off that bus my boyfriend realised someone has the same case as me.

“What happened is he went and took my case out instead of his.

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Holidaymakers catching flights to Palma and Tenerife at the Jet2 check-in desk at Glasgow Airport in Paisley

PA

“When he went to weigh the case, he weighed mine instead of his.

"He has picked up the wrong case off the conveyor belt.”

She added: “The couple must be from somewhere near us to get a flight into Glasgow.

"I’ve got my house keys and purse, everything in the case is replaceable.

A Jet2 plane lands at Birmingham Airport

A Jet2 plane lands at Birmingham Airport

PA

“You just don’t think it will ever happen to you.

Mair’s suitcase was incredibly similar to the one she picked up.

It was medium sized and had a rose gold zip.

The suitcase also had the word “constellation” written at the front.

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