British Airways serves out KFC to customers on flight in unexpected menu change

British Airways staff giving out KFC

British Airways were forced to serve KFC to customers following issues with their planned in fight-meal

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Georgina Cutler

By Georgina Cutler


Published: 26/07/2023

- 17:06

Members of the cabin crew were spotted giving customers fried chicken during the flight

British Airways was forced to serve KFC to customers following issues with their planned in fight-meal.

Cabin crew were seen handing out fried chicken to passengers travelling from Turks and Caicos to Nassau in the Bahamas before arriving in London on Sunday.


Crews on Flight BA252 had to buy several buckets of fast food in Nassau and shared portions out to economy and business class cabins.

Catering carts were thought to have not chilled properly, which resulted in food being spoilt.

Crews on Flight BA252 had to buy several buckets of fast food in Nassau and shared portions out to economy and business class cabins

​Instagram 

Staff handed out food with eight hours and 20 minutes left of a 12-hour trip.

The flight was delayed by an hour after the crew made the huge takeaway order.

One Instagram user, Ian Morgan, shared footage during the fight and said: "A 12 hour flight from Turks and Caicos and @british_airways had forgotten food for all their passengers.

"So on the scheduled stop at Bahamas they got KFC buckets and handed out ONE chicken leg per passenger."

He added that the incident was an "absolute disgrace" and claimed cabin crew said they would be "handing out vouchers".

Others shared their support up for BA, saying the intense heat had ruined the food and the airline did not want to risk getting the whole flight sick.

Another user wrote: "I think BA did the best they could, given the circumstances."

Passengers were said to have been offered refreshment vouchers in London to compensate them for the disruption to usual service standards.

British Airways plane on runway

The flight was delayed by an hour after the crew made the huge takeaway order

PA

A BA spokesman, clearly seeing the humorous side of the situation, said: "Our teams sprung into action and made sure our customers had something to eat.

"We apologise to customers that their full meal service was not available and we had to wing it on this occasion.

"We're sorry if we ruffled any feathers."

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