Sky Mobile will increase prices for customers across the UK from tomorrow — Friday February 14, 2025. The latest price hike comes just a few days after its parent company unveiled Sky Broadband and TV price rises for millions of subscribers.
It follows Virgin Media, which confirmed plans to add an extra £3.50 added to monthly bills for its broadband and television providers, last month.
Starting on Valentine's Day, Sky Mobile customers who are outside of their initial contract term will see monthly bills rise by £1.50 a month — adding an extra £18 to the cost of using their mobile phone every year. The price hike impacts both pay monthly and SIM-only customers.
If you're still within the initial contract term, usually between 12- to 36-months, you will not see any difference to your mobile bills.
Sky Mobile is moving faster than many of its rivals, such as EE, O2, and Vodafone, with across-the-board increases from the UK's biggest providers planned from next month. It's not just the flat £1.50 fee that Sky Mobile customers should know about.
The mobile network is also increasing the cost of calls to the EU and EEA by 4p to 25p per minute, while calls to the rest of the world will rise by £1 to £3.50 per minute. The cost of sending an international text message outside Europe will rise by 20p to 95p.
According to the latest data from industry regulator Ofcom, 37% of all pay-monthly mobile customers are out of contract.
Given that Sky Mobile has approximately three million customers, it is estimated that up to one million could see their bills increase. However, customers who are still within their contract term will not experience any change in their bills.
If you're unsure about the status of your current contract wth Sky Mobile, you can text ‘INFO’ and their date of birth in the format DDMMYY to 85075. The provider will send you a message back to clarify your contract details, and confirm how much you'd need to spend in exit fees to leave early.
Totally Money chief executive Alastair Douglas said: “There’s a lot of deals out there, with varying contract lengths, voucher incentives, and offers. Just shop around to see what each provider is offering, and double-check the network coverage before signing up.
“It might also be worth considering buying a handset and getting a separate Sim-only plan — Ofcom estimates that on average it’s 23% cheaper than getting a packaged contract. You could even purchase the phone with a 0% credit card, allowing you to spread payments for up to 22 months without paying any interest.”
A Sky Mobile spokesman said: “We always aim to provide an outstanding service alongside some of the best value plans on the market.
“To ensure we can continue to invest in our services and deliver a great experience, the majority of our out of contract customers will see their monthly bill increase by £1.50 in February.”
It comes after inflation-linked mid-contract price rises on phones, pay-TV and broadband were outlawed by tough new Ofcom rules. Telecom companies must now state the exact amount that monthly bills will increase in "pounds and pence" when you sign-up to the initial contract. This industry-wide shake-up did not impact Sky, since the company has never used measures of inflation to calculate its annual price hikes.
Sky Mobile is a popular mobile network, owned and operated by the UK broadcaster best known for its satellite television and sports coverage
SKY MOBILE PRESS OFFICE
Sky is also one of the few companies that lets its customers walk away from their existing broadband contract if they're unhappy with the increase. However, the Ofcom changes will have widespread impact in the coming months as more providers confirm their annual hikes.
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Most other mobile networks implement their mid-contract price increases around April 1, making Sky Mobile an exception. However, as of January 17, all telecoms firms are required by Ofcom to display mid-contract price increases in pounds and pence.
Additional Reporting By Josie Clarke, PA Consumer Affairs Correspondent
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