Tesco worker refused to give shopper scratchcard over ‘stupid child chosen’ policy - ‘It’s so weird!’

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GB News
Eliana Silver

By Eliana Silver


Published: 18/02/2025

- 18:28

Updated: 18/02/2025

- 19:48

The mother was shopping with her three-year-old son at the supermarket when she decided to purchase two scratchcards

A Tesco shopper was left annoyed after a staff member refused to sell her a scratchcard over a "child chosen" policy.

Chelsey was shopping with her three-year-old son at the supermarket when she decided to purchase two scratchcards.


She then told her toddler to “pick two numbers” for the cards.

The Tesco employee is then believed to have said: "We can't serve you with those scratch cards now. We've got a new policy called child chosen."

Tesco and scratchcard

Chelsey was shopping with her three-year-old son at the supermarket when she decided to purchase two scratchers

GETTY

Chelsey was left baffled, with the Tesco worker explaining: "Because your child has chosen two numbers, we can't serve you with them."

Even after Chelsea pointed out that her son was only three and had picked random numbers, the employee wouldn’t complete the purchase.

The mother said she left the supermarket without buying the scratchcards.

In a TikTok video posted after the incident, Chelsey said: "I just thought, that's so weird. Like a policy in Tesco called child chosen? I just think it's really stupid, to be honest."

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She finished the video by asking people what they think of the policy, receiving a variety of different answers.

One person commented: “I worked in Morrisons. There was a child with his mum and obviously I knew his mum was paying for the item but because he scanned it I couldn't authorise the sale.Staff member was right I'm afraid."

Another person added: "If you get him to pick the numbers in earshot or view of a member of staff, it's classed as a proxy sale. The staff member is legally correct."

Another user spoke about a similar situation involving a drink, writing: "This happened to me. I wanted a Red Bull, I asked my daughter to get it out the fridge while I was in the queue, the cashier told me because my daughter brought it to the till she couldn’t serve me."

Tiktok

Some commenters expressed their annoyance at their rule, claiming they did not “get it”

TIKTOK

Some commenters expressed their annoyance at their rule, claiming they did not “get it”.

One wrote: "I don’t get it. Clearly the child isn’t paying for the ticket. It’s just another way to control us in my opinion."

"Jesus something that's a little but of fun for them, taken away...i didn't know this was a thing!!" another raged," a second user added.

A third person stated: "People need to chill out, you said in the video that it’s nothing to do with the staff member but more about the policy itself."

Chelsey replied: "Literally though! I should of just asked my child to count 5. People must think I’m forcing my child into gambling at 3!"