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GB News
Frustrated customers experienced issues at around 8am this morning
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Ryanair's website crashed this morning as holidaymakers were left facing chaos while trying to access their flights.
Frustrated customers experienced issues at around 8am this morning, with people logging their issues on the website down detector.
The site, which monitors website crashes, showed over 140 users reported issues, with the worst disruption peaking at around 8.40am.
Since then, there have still been reported issues, however the outage seems to have somewhat stabilised.
The site, which monitors website crashes, showed over 140 users reported issues
GETTY
Confused users took to X to complain about not being able to access the website and app.
One person wrote: “I’m logged in, but when I try checking in, it crashes and shows an error :/.”
Another said: “Mine too, my app logged itself out and also cannot log in from any device…..sigh……”
A third posted: “@ryanair I can’t check-in from phone or laptop, I can’t sign in or it keeps crashing on the phone… Any chance this will be fixed before the check-in window closes?”
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This comes as Ryanair recently announced it will be scrapping paper tickets completely by November 2025.
The airline said the initiative will eliminate most airport check-in fees for passengers. It will also save over 300 tonnes of paper waste annually.
The transition aims to enhance customer experience through the myRyanair app, which is already used by nearly 80 per cent of the airline's 200 million passengers.
From November 2025, passengers will no longer download and print physical boarding passes. Instead, they will use digital boarding passes generated in the myRyanair app during check-in.
This comes as Ryanair recently announced it will be scrapping paper tickets completely by November 2025
GETTY
The date has been pushed back as this was originally meant to start from May 2025.
The airline expects to eliminate almost all airport check-in fees from November 2025, because all passengers will have checked in online or via the app to generate their digital boarding pass.
If the website experiences further crashes, this could cause big troubles for passengers attempting to access their boarding pass once the new initiative comes into place.