Lidl customer horrified after trolley with 'no brakes' crushes her 'screaming' baby
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A mum was left in horror after her "screaming" baby fell off a trolley off a kerb in a trolley because it had "no brakes".
Lucy Greatbatch said her son, George, was crushed by the trolley, which toppled over in the car park in the Leek branch of Lidl in Staffordshire.
The 28-year-old said she was left bawling her eyes out after the "freak accident" happened at the branch on October 21.
The mum, from Wetley Rocks in Staffordshire, said she was placing shopping bags into her car when the trolley suddenly moved and caused George to smash his head on the pavement.
The Staffordshire branch of the supermarket
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She said: "I flew in for a few bits and some fruit as we fly through these. I was parked in one of the parent-child bays and I reversed into it. [While unloading the shopping], I put him [George] on a flat piece.
"I took one bag of shopping out and put it in the car. I then turned round to grab the next bag of shopping and thought nothing of it. I just heard this bang. He had rolled off and dropped down the kerb in the trolley.
"The trolley had tipped on his side and he was still in it. He fell on his side and hit his head and was screaming.
"I think it was more of a shock than anything and thankfully he had a hat on his head, which softened the blow. I presume it was because I shifted the weight out of the trolley."
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Lidl said their trollies are subject to strict checks
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She added that 10-month-old George had an "egg" on the side of his head and "some bruises on the back of his legs from the impact of the bars on the trolley [that fell on him]".
Greatbatch continued: "The kerb that I put the trolley on looked flat. George was screaming because I think he was frightened and he'd hurt himself. I stayed composed until a lady came over to ask if he was okay and then I bawled my eyes out. It was the first time he had had a fall."
She is now encouraging parents to check where they put their trollies and ensure their children are safe.
The mum continued: "This is something we do day in and day out. I'd say to parents you need to double-check where you put your trolley. They are all new trolleys and don't have brakes on them. I would now definitely look for one with a brake on."
The German retailer said they were sorry to hear about the incident, adding that their trollies undergo strict testing for their safety.
A Lidl spokesperson said: "Customer safety is of the utmost importance to us, and we were very sorry to hear of this customer's experience.
"All our store trolleys go through rigorous checks to ensure they meet necessary safety requirements, and we have several different trolley options available for customers at our Leek store, including trolleys with straps for infants."
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