Fish and chip shop refuses to send out female drivers after creepy 'hot delivery girl' review

Fish and Chip shop owner issues stark warning for High Street following Budget

GB News
Holly Bishop

By Holly Bishop


Published: 03/11/2024

- 19:42

Updated: 03/11/2024

- 20:01

Giving the chippy a five star rating, a customer wrote: 'Really hot food always great from Robinsons also hot delivery girl.'

A fish and chip shop has said it will no longer send out female drivers to a customer who left an inappropriate online review about the “hot delivery girl”.

Robinson's Traditional Fish & Chips in Wiltshire was given a glowing review by a customer called Dan, who took a liking to the female driver who gave him his order.


Giving the chippy a five star rating on JustEat, he wrote: “Really hot food always great from Robinsons also hot delivery girl.”

In response, the shop said: “Thanks for the kind review of the food, we will make sure a male delivers your food from now on.”

Robinson's Fish and Chips/Review

A fish and chip shop has said it will no longer send out female drivers to a customer who left an inappropriate online review about the 'hot delivery girl'

Google Street View/Facebook

Owner Philip Robinson has since reiterated the shop’s stance, saying that although the review “seemed harmless”, they “have to set boundaries with incidents like this” to protect their staff.

Speaking to the BBC, he said he felt like needed to respond, saying: “I feel like that should be normal.

“I’m sure it was a harmless compliment, but we have to set boundaries, and the staff, they need to come into work feeling safe and know that they’re not going to be subject to any harassment."

He says that he hopes the customer will continue to place orders with them, though says staff safety is always at the forefront.

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“As a small business owner, we need our customers to return and I hope that hasn't put him off ordering from us again, but... that's just the person I am, if I see something that is making someone uncomfortable, I'll always call it out.

“Staff safety is paramount to us.”

Robinson was praised online by a charity for his response to the comment.

Fiona Oliver from Wiltshire Community Foundation, a charity which gives grants to groups across Wiltshire and Swindon, said: “We applaud the response from Robinson's for standing up for their employee.

“Harassment, stereotyping, and discrimination targeted towards women and girls happens far too often and is frequently referred to as harmless banter.

An image of a portion of fish and chips on Fish n Chickn's website

The shop says no female drivers will deliver the customer's fish and chips to him in the future

Fish n Chickn

“The impact of such behaviour can really affect victims.”

Users online also chimed in to applaud the fish and chip shop’s reply to the review.

“The response made me laugh but at the same time I totally support the decision,” one said, whilst another added: “Perfect. Look out for your staff AND call them out on it

A third said: “That's refreshing. When I was a teen in my first job we were just expected to power through it and all these years later I am still angry. No one paid or unpaid should have to deal with objectification.”

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