NatWest banking app down with customers unable to make payments due to outage
NatWest customers are having to deal with yet another outage
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NatWest customers have been left unable to access vital financial services due to the bank's app being hit with another outage this morning.
The high street bank has suffered from other online glitches this year with Nationwide Building Society and Santander also being hit with similar errors.
According to Downdetector, there was a spike of reports this morning of NatWest bank app outages from customers.
The website, which monitors IT issues and outages, saw more than 1,000 reports from consumers had been made after 7am on August 30.
Taking to social media, NatWest customers are sharing how "fed up" they are of issues with their accounts.
This latest error comes just as people are expecting to be paid from their job with it being the last working day of the month.
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Customers have taken to social media to share their frustration with the bank's app
PAOne NatWest member shared an image of the notification they get on the app when they try and move money between accounts.
It reads: "Oops, we've had to log you out of the app, please log in again to complete your request."
Customers are speaking out on X about this latest outage and how they are being directly impacted by the error.
One shared: "Having issues with the app? Trying to send or transfer money keeps saying log out & then log back in.
"Just keeps saying that every time I try send/transfer - so I logged out then in and just said the same again?"
Another NatWest member added: "I'm actually so fed up of the NatWest app not working."
Citing today being pay day, another said: "NatWest are always giving people the worst issues to have on the most important days of the month.
"Can’t approve online payments with the app being down."
Following last month's global IT outage, Evolve CEO's Alan Stephenson-Brown warned about the dangers of a failing IT infrastructure.
He said: "Demonstrating that even large corporations aren't immune to IT troubles, this outage highlights the importance of having distributed data centres and rerouting connectivity that ensures business can continue functioning when cloud infrastructure is disrupted.
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PA"By prioritising both contingency planning and preventative measures, IT systems can be protected.
"I urge business leaders to seriously appraise the systems they have in place to identify potential vulnerabilities before they find themselves the subject of the next IT outages headline."
A NatWest spokesperson told GB News: "Some customers have experienced difficulty in making payments via the mobile app this morning.
"We're working to resolve this as quickly as possible and we're really sorry for any inconvenience caused."
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