Marks & Spencer CANCELS all online and app orders amid cyber-attack fallout

In a statement, M&S said: "As part of our proactive management of a cyber incident, we have made the decision to pause taking orders via our M&S.com websites and apps.

"Our product range remains available to browse online. We are truly sorry for this inconvenience. Our stores are open to welcome customers.

"We informed customers on Tuesday that there was no need for them to take any action. That remains the case, and if the situation changes we will let them know.

"Our experienced team – supported by leading cyber experts – is working extremely hard to restart online and app shopping.

"We are incredibly grateful to our customers, colleagues and partners for their understanding and support."

Earlier this week, Marks and Spencer customers voiced their frustration at being left unable to use card payments in store due to the IT error resulting from the cyber-attack.

As a result of its latest move, shares in M&S fell by four per cent on Friday after it made the announcement.

This made the company the biggest faller in the FTSE 100, likely due to the a fact over a third of the retailer's clothing and homeware sales are online.

The cyber-attack began with on April 21 which impacted contactless payments and click-and-collect orders.

However, Marks and Spencer was inflicted with a separate IT problem on April 19 which only affected contactless payments.

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In order to combat the threat of further cyber-attacks, M&S has taken actions to protect its wider network.

Furthermore, the business also reported the incident to data protection supervisory authorities and the National Cyber Security Centre.