British Gas announces plan to help Britons tackle soaring energy bills

British Gas logo on van

British Gas is offering an energy bill support scheme with pop-up services for Britons ahead of Christmas

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Georgina Cutler

By Georgina Cutler


Published: 17/12/2023

- 15:38

The British Gas Energy Trust has launched the new scheme

British Gas is offering an energy bill support scheme with pop-up services for Britons ahead of Christmas.

The scheme will be available at Post Offices across Britain to help hundreds of people who are struggling with bills until March 2024.


The pop-ups have been rolled out to more than 120 events to provide free and confidential access to money and energy advice, as well as access to energy debt grants.

The British Gas Energy Trust launched the scheme after research found more than half of the people surveyed (55 per cent) said their mental well-being would improve if they were more financially stable.

Post Office branch

The scheme will be available at Post Offices across Britain to help hundreds of people who are struggling with bills until March 2024

POST OFFICE

Jessica Taplin, British Gas Energy Trust chief executive, said: “Debt and money stresses are debilitating, which is why we are delighted to be offering British Gas Energy Trust-funded money and energy advisers in Post Offices across the country.”

She added that through the Pop-Ups, people can access “independent holistic support”, so they feel more confident to manage their personal circumstances moving forward.

Nick Read, Post Office chief executive said: “Post Offices have been a lifeline to their communities during the cost-of-living crisis.

"It’s where people come to top up their pre-payment meter, collect energy bill support grants and manage their household bills.

"We’re proud to continue our long-standing partnership with British Gas to deliver these important pop-ups across Britain and reach into communities as the nation continues to face the rising cost of living.”

Taplin added: “You are not alone. For almost 20 years, the British Gas Energy Trust has been helping people across Britain avoid the detrimental impact of poverty by focusing on eliminating fuel poverty.

"Our support includes, energy debt grants, and small emergency energy grants.

"And we fund 45 money and energy advice charities, that offer in-person confidential support in England, Scotland and Wales to help people maximise their household budget."

British Gas logo on smart meter

The pop-ups have been rolled out to more than 120 events to provide free and confidential access to money and energy advice

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Money and energy advisers funded by the British Gas Energy Trust will be on-site at the Pop-Ups to provide an in-depth overview of the support available.

Advice on grants, local organisations for ongoing support and benefits entitlements will be on offer.

Britons can find their nearest British Gas Post Office Pop-Up here.

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