Sainsbury's pulls health product from shelves as customers urged to 'stop using immediately'

Sainsbury's pulls health product from shelves as customers urged to 'stop using immediately'

Food hygiene ratings can lead to recalls

FSA
Sarra Gray

By Sarra Gray


Published: 05/03/2024

- 12:36

Sainsbury's shoppers are urged to check for a health item that could be unsafe to use

Sainsbury's has recalled an allergy eye mist due to a potentially dangerous contamination.

Customers who have bought any of the affected batches have been told to "stop using them immediately".


Several batch codes are at risk of being contaminated and anyone who experiences any irritation is urged to contact a healthcare professional.

This follows similar recalls for eye mists sold in Tesco and Morrisons.

Sainsbury's eye mist

Sainsbury's has recalled a health product

SAINSBURY'S

Sainsbury's Health Matters Allergy Eye Mist 10ml

Date: 01/2026, 02/2026, 03/2026, 04/2026, 04/2026

Batch code: EM233788, EM233824, EM233915, EM233920SKU: 7973566

Sainsbury's states: "Sainsbury’s and EM Pharma have issued a precautionary recall regarding contamination of Sainsbury's Health Matters Allergy Eye Mist 10ml and have asked users of the affected product to stop using them immediately. They should return their product to the place of purchase.

"Anyone feeling unwell, for example with symptoms of eye infection, such as reduced vision, red and painful eye, should contact a healthcare professional and tell them that they have been using a recalled eye mist."

Those who have bought the items should stop using them and can return to Sainsbury's stores where they will be given a full refund.

Sainsbury's added: "If you have bought one of the affected batches of this product, with the above Best Before date and Batch codes, we advise you not use it.

"For a full refund please return the product to your local Sainsbury's store. For any concerns or queries then please visit our website Sainsburys.co.uk/help or contact our Careline on 0800 028 8303.

"No other products are affected by this recall. Sainsbury's would like to apologise for any inconvenience caused."

Tesco and Morrisons recalled eye mists that were found to be at risk of similar contamination.

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Sainsbury's store sign

Sainsbury's shoppers can return the item for a full refund

PA

Tesco recalled Vizulize Irriated Eye Mist with a number of batch codes and best before dates affected.

Vizulize Irritated Eye Mist 10ml

Best Before Dates: February 2026, April 2026, April 2026

Batch codes: EM233824, EM233920, EM233926

Morrisons warned of its Soothing Eye Mist and told customers "please do not use this product".

Morrisons Soothing Eye Mist 10ml

Batch codes: EM223723 December 2025, EM233782 January 2026, EM233788 January 2026, EM233824 February 2026, EM233915 April 2026, EM233920 April 2026, EM233929 April 2026

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