Product recall: Popular laptop chargers pose fire and burn risk - Britons told to 'unplug immediately'

Anna Barry

Published: 14/02/2025

- 11:17

Updated: 14/02/2025

- 11:30

Various Toshiba AC adapters for laptops have been urgently recalled due to fire and burn risks, the Office for Product Safety and Standards (OPSS) has announced.

The safety watchdog advised those who own Toshiba laptop adapters to check their devices.

Toshiba AC Adapters for Laptops (2502-0032)

Type: Electrical appliances and equipment - AC Adapters

Brand: Toshiba

Country of Origin: China

Product Description: Various Toshiba-branded AC adapters with DC-in plugs used to charge laptops. Please note this is an expansion of the recall announced in 2018, with additional models now identified as being affected by the hazard. Customers who previously checked and determined that their AC adapter was not affected by the June 2018 recall must now re-check their AC adapter.

Toshiba AC Adapters for Laptops

If your AC adapter is affected, 'turn off the laptop and unplug the AC adapter immediately'

Dynabook

If affected, they should "turn off the laptop and unplug the AC adapter immediately".

These adapters pose significant safety concerns, prompting swift action to protect users from potential hazards.

Indeed, the OPSS stated: "It has been identified that the laptop AC adapters can overheat and spark, presenting a risk of fire and burns."

According to the Government organisation, the adapters do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Owners can verify if their adapter is affected by using Dynabook's manual checker tool, which will confirm eligibility for a replacement.

The checker includes detailed guidance on how to locate your adapter's part and serial number.

Affected customers can access the Dynabook recall page for further information about the replacement process.

For additional support, affected shoppers can contact Dynabook Customer Support directly through their website.

Additional information

PSD notification: 2502-0032

Notified by: Local Authority Trading Standards

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List of potentially affected AC adapter part numbers

2-Pin Models

3-Pin Models

G71C0009S115
G71C0009S415
G71C0009S113
G71C0009S413
G71C0009S111
G71C0009S411
G71C0009T111
G71C0009T113
G71C0009T115
G71C000DY110
G71C000DJ410
G71C000DN110
G71C000DN410
G71C000DU110
G71C000AE111
G71C000AE411
G71C000DQ110
G71C000DQ410
G71C000AE113
G71C000AE413
G71C000AS110
G71C000AS410

PC Models which may use an AC adapter