Range Rover Evoque named 'Britain's least-loved car' with expensive repair costs - 'Less than reliable!'

The Evoque is one of Land Rover's most popular vehicles, with it having celebrity endorsements from the likes of Spice Girl Victoria Beckham and TV chef Jamie Oliver.

Despite this, the plug-in hybrid model (2020-present) scored the lowest customer rating of any car with just 57 per cent.

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Motorists reported issues with the 21-day wait for repairs to be made, its electric range, size and problems sourcing spare parts.

One concerned owner from Manchester said: "The car has been less than reliable, particularly in the first two years of ownership. This car has been the most frustrating that I have ever owned."

Another motorist claimed their hybrid Evoque was off the road for more than 10 months amid the long wait for spare parts when waiting for a repair.

In contrast, the standard petrol or diesel Evoque had fewer faults and an average of just seven days off the road. It recorded a customer score of 73 per cent.

Of the 60,000 people taking part in the Which? survey, only 44 people responded in relation to having a Range Rover plug-in hybrid specifically.

Jaguar Land Rover reported that the move to a new logistics hub had been causing issues for customers waiting for repairs and parts, although this has now been resolved.

Speaking to GB News, a spokesperson for JLR said: "Our own data shows that, of the nearly 2,000 Range Rover Evoque PHEV clients surveyed through their ownership journey, their experience is on par with all of our Range Rover surveyed clients.

"All our experience measures reflect sustained improvement for our owners, with our Purchase NPS at 93/100 for the last six months."

The 2009-2015 Lexus RX Hybrid was voted as the most-loved vehicle with a score of 97 per cent. Owners cited the reliability and comfort of the vehicle as being one of the best on the market.

Motorists have reported plenty of praise for the RX hybrid, with one saying it had "exceeded all my expectations", while another said: "It's done 145,000 miles and still drives just like it was new."

Which?'s most-loved electric vehicle list was topped by the Tesla Model 3 with an impressive score of 90 per cent. It also had the most responses from owners as part of the survey.

Natalie Hitchins, Which? Head of Home Products and Services, said: "Our latest survey shows that it pays to look beyond glitzy marketing or the priciest models when researching your next car purchase.

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"This year's most-loved car is a vehicle that has been credited for its reliability and comfort - while across all categories there are examples of affordable cars that impressed owners more than flashy rivals."