Drivers warned of new parking scams in popular city - ‘Don’t click on it!’

Parking machine near cars

Drivers should only pay for penalties issued by authorised places

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Hemma Visavadia

By Hemma Visavadia


Published: 11/09/2024

- 12:38

Southend-on-Sea City Council says it does not text penalties

Drivers have been warned of the rise in parking scams in a popular region with motorists urged to only but from legitimate places.

Southend-on-Sea City Council has flagged a rising number of parking scam cases operating within the area.


The scams involve drivers being sent a text telling them they have been issued a parking ticket.

In response many drivers have clicked on the fraudulent link in the text and have been tricked into paying an unauthorised site.

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A parking ticket

Southend-on-Sea City Council warned drivers of the scams

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The council said: “We are aware of a scam where people are receiving text messages stating they have a Penalty Charge Notice and a link to pay.

“Hands resting on a table holding a mobile phone. This is a scam, Southend-on-Sea City Council will never text you about a PCN.

“You will only receive a PCN as a physical ticket on your vehicle or a letter to the registered keeper address associated with the vehicle.

“Please ignore these texts and do not click the link to make a payment.”

Rhydian Jones, a car insurance expert from Confused.com explained that one in fivedrivers find parkingthrough an app is easier for themto use.

But at the same time, there is a concern that these newer systems “could expose drivers to scams, with criminals taking advantage of their rise in popularity” he warned.

Jones added: “If you see QR code or sticker covering other information on a machine, don’t scan it.

“The likelihood is that it will take you to a fraudulent website where there could be a danger of your money being taken. And if you’re unsure at all, ring the number on the machine or use the parking app on your phone to pay by other means, and avoid these stickers.”

According to the council, parking fines are issued for parking on yellow lines or where waiting or loading restrictions are in force.

They are also given to parking, loading or unloading in a restricted street, parking without clearly displaying a valid ticket, parking longer than permitted and parking in a specially reserved bay.

Experts at Which? stated: “If you receive an unexpected text message, don't be tempted to click on any links or follow instructions to log into any accounts. Links can contain malware that could infect your device and lead to scammers doing further damage.

“If you're concerned that you've clicked a dodgy link, you should perform a factory reset on your device and consider installing antivirus software. Do not log into any accounts until you have done so.”

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Cars parked and a parking sign

The parking scam sees drivers texted a penalty notice

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Drivers can also report scam websites to the National Cyber Security Centre and texts can be forwarded to 7726.

“You can also report the scam to Action Fraud or call the police on 101 if you’re in Scotland. If you lose money to a scam, contact your bank immediately using the number on the back of your card,” Which? suggested.

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