Amazon has partnered with Asda to offer customers a new parcel collection and returns service across more than 700 stores nationwide.
The retail giants announced today that shoppers can now collect their Amazon orders from most Asda locations across the UK.
The service includes label-free and box-free returns for eligible Amazon purchases, making it easier for customers to handle their online shopping returns.
This significant expansion of Amazon's collection network marks a major development in the company's efforts to provide more flexible delivery options for UK customers.
Britons will be able to collect and return Amazon parcels from most Asda locations in the UK
Asda
The launch comes just in time for the Christmas shopping season, offering customers added convenience during the busiest retail period of the year.
The partnership is set to expand further, with additional locations planned to be added in the coming months.
This integration of services allows customers to streamline their shopping routines, handling both their supermarket needs and online shopping logistics in a single visit.
During checkout, Amazon customers can select their preferred Asda location from over 700 stores across the country.
Once their parcel arrives at the chosen store, customers will receive an email notification containing all the necessary information for collection.
The process has been designed to seamlessly integrate with customers' regular shopping routines, allowing them to collect Amazon orders during their visits to Asda stores.
The system provides a straightforward collection process, with customers simply needing to follow the instructions in their email notification when arriving at their chosen store.
For customers needing to return items, the process is equally streamlined through a simple QR code system.
Returns can be initiated through the Amazon.co.uk Your Orders page or via the Amazon Shopping app, where customers can generate a QR code by following the returns prompts.
Customers can then bring their items to any eligible Asda store in the original manufacturer's packaging, eliminating the need for additional shipping boxes.
The service offers free returns, with items being packed and shipped at no extra cost to the customer once dropped off at the store.
Vice president of logistics at Asda, Chris Hall, commented on the partnership. He stated: "Meeting the ever-evolving needs of our customers is a top priority for us at Asda.
LATEST DEVELOPMENTS
'Meeting the ever-evolving needs of our customers is a top priority for us at Asda'
Asda
"This collaboration with Amazon just in time for Christmas marks another landmark moment, not just for our larger stores, but our ever-expanding Asda Express convenience estate.
"By bringing essential services like Amazon parcel pickup and return drop-offs closer to where our customers live and work, we’re able to provide greater convenience to more of the communities we serve across the UK."
UK country manager of Amazon, John Boumphrey, added: "We work hard to offer customers low prices on a wide selection of products, with fast, convenient delivery options and easy returns.
"This collaboration with Asda makes it even easier for customers to pick up ordered items when they’re shopping, or make hassle-free returns at more than 700 locations around the country."
