Aldi will axe Click & Collect service in a matter of days to keep prices low and maintain efficiency

Aldi / Aldi order collection symbol

From August 19, there will be no more Aldi Click & Collect

GETTY IMAGES / Aldi
Anna Barry

By Anna Barry


Published: 14/08/2024

- 21:00

Updated: 15/08/2024

- 14:47

The supermarket giants said the Click & Collect trial had remained under review throughout its four years

Aldi's Click & Collect service launched in September 2020 and is currently available in 177 stores.

However, the supermarket will now be axing the service within days.


When shoppers go to add a product to their shopping carts online, a message from Aldi alerts them that the service has been scrapped.

It reads: "Important update. Our Click & Collect service is coming to an end from August 19, 2024. After this date, you will not be able to place any new Click & Collect orders. We apologise for any inconvenience."

Aldi

'Important update. Our Click & Collect service is coming to an end from August 19, 2024'

GETTY IMAGES

Aldi said the Click & Collect trial had remained under review throughout its four years.

A spokesperson said: "At Aldi, our focus is on providing customers with high-quality products at the lowest possible prices.

"One of the ways we keep our prices low for customers is by running the most efficient supermarket business in Britain.

"As a result, we’ve made the decision to bring our Click & Collect service to an end so we can focus on doing just that."

The Click & Collect service meant customers paying £4.99 to have their shopping brought to them in the car park by a store worker.

The Aldi website's Click & Collect page currently reads: "Browse and build a basket from your local C&C store. You pick the time and the store, we’ll do the rest.

"We’ll pack the freshest option just like you would. We’ll come out to you, take payment and load your shopping into your boot.

"When you let us know you have arrived at the collection point, a member of our team will come out with your order and complete your transaction.

"We will do our best to find the best substitute if something in you order is unavailable. You can check you are happy with that on collection.

"Our pickers are trained to choose the freshest option - just as you would if you were shopping in store.

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"All our Click & Collect orders are now packed into compostable tray liners to make packing and unpacking shopping more efficient. Don’t forget your bags for life if you prefer to separate your groceries after they’ve been delivered to your car."

Last year, Aldi withdrew home delivery of general merchandise, wine and spirits, and in 2022 it ended a partnership with Deliveroo that involved 130 stores.

In other Aldi news, the supermarket has launched an exclusive new range with items from £6 but shoppers have been warned to act fast.

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