Royal Mail boss confirms plan to scrap second class post 'over many months'
IDS chief executive Martin Seidenberg noted that Royal Mail has a "massive task" as it prepares major reforms
IDS chief executive Martin Seidenberg noted that Royal Mail has a "massive task" as it prepares major reforms
A judge found accounts of the incident appeared to be 'embellished' by the customer
The Greeting Card Association is calling on MPs to examine the proposed reforms to Royal Mail