An Air Canada flight was forced to abort its take-off on Saturday after a row erupted on board over a blanket.
Passengers hoping to travel back to Canada from Morocco on Saturday morning were left looking on in shock as a fellow traveller and a crew member came to verbal blows.
Footage of the incident has made waves on social media. In it, the flight attendant can be seen appearing to berate a passenger who had requested a blanket because the cabin's air conditioning was too cold.
GB News understands the crew member allegedly attempted to remove the would-be traveller from the plane - and even warned them the police would be called before other passengers threatened to exit the plane in solidarity.
The air stewardess could be seen berating the passenger
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The Air Canada stewardess can be heard shouting in French: "You will behave or we will get off... I'll tell the captain right away - yes or no?"
As passengers urge her to follow through with her threats, the staff member says, this time in English: "I don't want any bullying against my crew!"
As the stewardess walks up the aisle, she says: "OK? Everyone behave," as passengers shout at her.
She can then be heard saying: "Be quiet! Buckle your seatbelts or you're getting off!"
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Air Canada said the incident was "under review", adding that it would "take appropriate action"
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Throughout the video, the stewardess can be seen gesticulating at passengers as she walks up and down the aisle.
Other would-be flyers appeared confused and bemused by the row before the footage came to an end.
Though the aircraft was already on the tarmac when the row erupted, passengers hoping to complete the near-eight-hour trip to Montreal from Casablanca were forced to endure delays to their transatlantic journey.
Air Canada told Canadian broadcaster CTV News that the flight would depart later on Saturday - with a different crew.
But data from flight tracking site FlightRadar24 indicated that the next Air Canada flight out of Casablanca to Montreal came the day after - though this flight arrived in Quebec without delay.
A spokesperson for the airline said: "We are taking this incident very seriously. It is under review, and we will take appropriate action.
"We apologise to our customers and deeply regret that their experience today fell far short of what they have come to expect when flying with Air Canada."
In another statement, the airline apologised "not only for the delay, but also to take into account the nature of this exceptional incident that does not reflect our values of hospitality".