'Serious risk of injuries!' Britons alerted as Amazon product is removed from online marketplace

A shopper warning has been issued

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Anna Barry

By Anna Barry


Published: 26/11/2024

- 22:00

Customers have been warned that the product does not meet the necessary safety regulations

Britons who shop at Amazon have been issued a warning as a ladder presents a "serious risk of injuries".

The Office for Product Safety and Standards (OPSS) notified customers that the LMSTARZ 3.8m Telescopic Ladder is unsafe to use. Affected customers have been contacted directly and told what to do.


LMSTARZ 3.8m Telescopic Ladder sold via Amazon

Type: Other - Telescopic ladders

Brand: LMSTARZ

Amazon ASIN: LMSTARZ

Amazon listing name: 3.8M Telescopic Ladder 12.5FT Multi-Purpose Stainless Steel Telescoping Ladder Extendable Portable Sturdy Loft Ladder with EN131 Standard for Draw Wall Replace Bulb Clean Window Repair Roof

Country of Origin: China

Product Description: A silver and black telescopic ladder that can extend up to 3.8 metres

LMSTARZ 3.8m Telescopic Ladder

'The ladders present a serious risk of injuries'

OPSS

The OPSS stated: "The ladders present a serious risk of injuries as the locking mechanism on the rungs can fail, potentially resulting in the user falling unexpectedly.

"When unlocking and sliding the ladder up, the ladder may also pose a risk of crushing the user’s hands as under the weight of the upper sections, the ladder falls in an uncontrolled manner.

"The markings and users’ instructions do not state the ladder’s class and some of the other required documentation was not present.

"The product does not meet the requirements of the General Product Safety Regulations 2005.

"The product has been recalled from end users by Amazon. The listing has been removed by the online marketplace (Amazon).

"Affected end users have been contacted directly and are advised to return their product to their place of purchase.

"Consumers are advised to contact their Amazon seller via the following link: https://www.amazon.co.uk/gp/css/order-history?ref_=nav_orders_first."

Amazon

Affected customers are advised to contact their Amazon seller

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Product recalls should always be taken seriously to ensure customer safety.

Britons were recently warned that another product sold via Amazon poses a "serious risk of injury" to babies.

Shoppers were also notified that a cooking tool found in UK kitchens could "burn" users. The OPPS told affected customers what to do if they had purchased the product.

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