The DVSA has revealed that it is introducing new application forms for individual vehicle approval with the old forms no longer accepted from June 10.
Giving drivers an update, the agency warned that all applications will need to be submitted using the new updated forms or they risk lengthy process times.
Drivers are required to fill out an IVA form if they built a vehicle, rebuilt a vehicle, “radically” altered a vehicle, reconstructed a classic vehicle, imported a vehicle or modified a goods vehicle.
The changes to the approval form include additional questions on whether the vehicle is hybrid and electric.
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Drivers have until June 10 to use old forms
PA
The DVSA explained that the changes also include a statement to the declaration that the customer has read and understood the refund policy.
The site detailed: “By using the latest versions of the forms, it will help improve the speed of processing whilst reducing the amount of call contact with customers.”
The changes to the IVA process were first announced in the agency’s blog which detailed some of the main focus areas.
In the latest blog it remarked how one of the biggest plans over the next few years will be improving the application, payment and booking processes for technical tests on IVA.
Another major area of focus was the move away from paper to a fully digital system. The DVSA stated that the move away from paper-based processes will help develop an “intuitive” online service in vehicle testing for applications.
It will also help simplify the process and make the information required for each test and vehicle type clearer.
Online payments and bookings will make it easier for customers and reduce the telephone contact through the Customer Service Centre and reportedly saving time.
A key part of the changes, the DVSA said it wants to do more to help “inform, educate and advise” customers on processes.
One of the key ways to do that is by moving away from the physical book format for manuals and have a digital platform instead.
The DVSA added: “We will begin by reviewing our IVA guides, making sure the advice is clear, consistent and up to date.
“Work has also begun to identify where we can make our data more accessible to help in the maintenance and design of vehicles, ensuring transparency and availability.
“We will be seeking feedback on the presentation of our data, for example our vehicle testing data, its use, and whether we can improve this, for customers, such as lease companies.”
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Drivers need a IVA if they are importing or making a car
PEXELSDrivers can use the IVA scheme if they are making or importing a single, or a very small number of passenger cars, goods vehicles, buses and coaches, trailers and special purpose vehicles.
